FAQ

Providing an excellent customer experience is a top priority for Best4u International team.

What types of services do you offer?

Best4u International is not an outsourcing or outstaffing company. Best4u International helps you build teams of software developers and other area talents in Moldova, affiliated to your in-house team as one entity. We go to the next level and help businesses not only find and recruit developers, but also mirror your brand identity inside the office in Moldova. Your team works from Best4u office, but shares the same values as your company does. For more information on our services, check out the following page on our website: https://www.best4uinternational.com/our-expertise/

What types of professionals can you help me hire?

The entire IT pool of specialists (Software Developers, QA Specialists, DevOps, Project Managers, but not limited to that). We also have industry-specific expertise in the areas of accounting, finance, architecture, etc. Contact us for more information.

What programming languages/technologies do you work with?

Every language and technology available in Moldova. There are more than 26k software developers here. We can help you when it comes to JavaScript, PHP, Java, .NET, Python along with other languages listed as our expertise, but we can help you find developers with other skills as well. If the skillset you’re looking for is not often used or is very difficult to find in Moldova, we will let you know from the start.

How quickly can you help me extend my team?

Typically we can help you set up your extended team in Moldova with candidates who fit your company, enjoy what they do, and can jumpstart in 2-5 weeks. Though the exact time frame will depend on the type and number of specialists you need.

Why is Moldova a great country to extend my software development team?
  1. Cultural match- Moldova is located in Europe and abroad companies often find that Moldavian developers are easy to work with. Software development teams in Moldova easily get along with the in-house teams of our partners, having the same get-up-and-go spirit that ensures projects make fast progress.
  2. Language – Good news is that in Moldova English is widely spoken. Which is why companies around the world like to work with our teams, it is easier to communicate.
  3. Same timezone – Your extended team will be working in your timezone, the difference being of just one hour. You don’t have to wait until the next day to get an answer to a question or a status update on assigned tasks. Moreover, you can easily fly towards Moldova from almost each European country. Chisinau has direct flights to 40 destinations in 19 countries.

More facts about Moldova:
3.6 million population
26.000+ IT professionals
2.000+ tech graduates
47.64 Mbps – high internet speed
1 airport
Read more about what makes Moldova the perfect destination for extending your in-house software development team.

Best4u International office. How does it look like and where is it located?

Our office is located in the country’s capital, Chisinau – a modern office in a nice sector of the city. It has XXX m2 and houses over 70 employees.

Within the office our employees benefit from the following facilities:

  • 3 equipped office space floors
  • 3 coffee-points and kitchens with all conveniences (coffee machine, kitchen sink, microwave, fridge, etc).
  • 1 relax room, where employees can take a break, play board games, PlayStation, table football, etc
  • 1 area for playing tennis table
What does your PRICE MODEL consist of?

The price model we offer is based on transparency and at the same time flexibility. For us it is important to achieve a partnership based on trust and cooperation. The total monthly cost per one developer is constituted from: gross salary of the developer (decided by you) + fixed monthly management fee, which we charge for arranging and administering your extended team. That is why the total cost per month is actually decided by you. For more details, check out the following page: https://www.best4uinternational.com/about-us/price-model/

What are other costs associated with setting up a team?

Recruitment fee and set-up cost per specialist. We’ll provide your developers with other stuff they need to get started, like office space, office supplies and support staff.

What sort of administrative support do you provide for your partners?

A dedicated case manager will be assigned to your team. He/she will help you stay up to date with how your developers feel and whether they need something. Our accounting will deal with all the administrative issues including payroll, taxes and social contributions for your extended team. Our office manager and system administrator will make sure your team’s working process is running smoothly and they have all the facilities in order to do their job properly. Our marketing team will arrange marketing kit & activities to bring the team closer to our partner’s corporate culture and values, as well as help the team be more united.

How do I communicate with my extended team?

You can plan short daily standups, weekly plannings, and scrum, team building, meetings.
Project management tools like Trello or Jira will help to organize work and distribute tasks. By using that, everybody on the team will know who is currently working on which task, which ones were finished or need to be reviewed. Weekly plannings and reviews based on those ticketing systems will give you information on the progress, which tasks need more time to be completed or which ones you can get rid of. Trello and Jira are also a great place to document ideas and future functions.
You can use various channels (chat or video) to communicate: Slack, Zoom, Skype, Microsoft Teams or Google Hangouts.

What if I’m not satisfied with the developers I hire with you?

It doesn’t usually happen, but if you are not satisfied with one of your team members from Moldova, let your case manager at Best4u International know that immediately. We’ll do our best to improve the way you and your extended team cooperate. If this doesn’t work out, our recruiter will start looking for a replacement.

Can I bring my team on business trips to my headquarters?

Moreover, it is a requirement that we have towards our partners since the beginning of the collaboration. We truly believe that this creates a closer connection between the two teams (in-house and extended) and facilitates a friendship between them. As a result, you will get ONE TEAM who will want as much as you to grow your company and help you improve work processes. We even encourage our clients to visit their extended team from Moldova at least one time per year to spend some time working side-by-side with them. It’s a great way to establish trust.

How do you make sure my intellectual property stays secure?

Your extended development team may work in our office, but the work they do belongs to you. We take precautions to make sure your intellectual property stays yours. We sign NDAs with all the developers. Further, you’re encouraged to use your own servers or systems.
Our standard security measures include: restricted access to the office, antivirus protection, a strictly-enforced password policy and system administrator support. We can add additional security measures at your request.

Still Need Help?

Providing an excellent customer experience is a top priority for Best4u International team. To share any feedback or get in touch with our Business Development Manager, please send us an email.

We believe in people who have a passion for their work, those who are driven by the idea to not stop at achieved.
Serghei, Chief Executive Officer